Snow Removal Plan

  • To keep all roads open and traffic moving during snow and ice events
  • To warn motorists of hazardous conditions and minimize those hazards through the use of city resources
  • To protect and maintain the city’s roads through timely removal of snow and ice
  • To insure the safety of the traveling public and all city work crews is the highest priority during a storm event

Phase one snowplowing will begin as soon as snow is of a sufficient depth to plow and continue until roads are determined to be satisfactory. Preventative measures will begin as soon as temperatures fall to 32 degrees Fahrenheit and moisture is present on pavement surface. Periodically, pre-treating is used to prevent hazardous conditions and may be implemented when ice and snow events are predicted. Administrative personnel will monitor the track of storms that are expected to bring winter weather to our area, and when it becomes apparent that a storm event is imminent, all snow and ice control equipment will be made ready for rapid response and placed on standby. Also, all appropriate personnel will be placed on “on-call” status.


The City’s Public Works Department has a pre-determined snow priority list that outlines the roads with the highest priorities that will be cleared of ice and snow first. These roads will be designated Priority 1 on the snow removal plan. Priority 1 roads include known trouble spots such as steep grades, sharp curves, bridges, and state and county roads under City jurisdiction. The plan is flexible so some other roads may be designated Priority 1, but most should be primary routes and high volume roads. Additionally, attention will be given to those roads with nursing homes for E.M.S. access.

The roads not designated Priority 1 streets within the city will be considered Priority 2 roads and be cleared as soon as possible. Priority 2 streets typically include side streets and low traffic volume roads. Keep in mind that the magnitude of the event and the snowfall per hour will determine how quickly crews respond to Priority 2 roads. At present the snow and ice removal crew consists of eight personnel. At such time as the Safety Service Director declares an internal emergency, an additional three personnel under Public Works will be called out for duty. In addition, if and when additional personnel are hired they will be appropriately trained and placed into service.

Resource Preparation:

Every fall, prior to the winter months, preparations will be made to ensure all resources are prepared to respond to a snow and ice event. There are three areas for preparation that are vital to the ability of a crew to respond appropriately to a storm.

Equipment – All equipment will be thoroughly inspected and tested to ensure it is in proper working order. Items of special concern are electrical and hydraulic components that are subject to deterioration and corrosion during the months of non-use. A reasonable supply of replacement parts such as switches, hoses, casters, bearings, and blades will also be kept in stock.

Materials – All necessary materials needed to control snow and ice will be ordered, tested, and stored prior to the first anticipated snowfall/freeze.

Personnel – Training session(s) will be held on an annual basis, devoting time to training new personnel, updating experienced crew members, and training personnel from other areas of Public Works in the event the Safety Service Director would declare an emergency which would assign them to snow and ice removal.

Reporting Procedures:

It is the responsibility of the operations superintendent or his designee to contact the Safety Service Director or his designee when a snow and ice control event has begun. The aforementioned personnel will be responsible to monitor the weather conditions and employee work hours ensuring, during large events, that drivers are rested. In addition, the clerk/dispatcher may be called in to call out new drivers and dispatch them.

Coordinating Snow and Ice Control:

The operations superintendent is responsible for activating the emergency ice and snow removal plan in consultation with the City Engineer/Public Works Director and the Safety Service Director. Snow and ice control takes precedent over all other operations during a snow and/or ice event. During this time, it becomes necessary to move manpower and equipment from one area to another. It is the responsibility of the Operations Superintendent in consultation with the Engineer/Public Works Director/designee to move or reassign manpower and equipment. In the event of a two-inch or more snowfall, the Safety Service Director may also declare a snow emergency and place a snow parking ban in effect. Presently, City streets are labeled with signage for snow ban streets.

After The Storm:

After every snow event, immediate attention will be given to restocking supplies and equipment along with repair and maintenance of equipment.

*It Is Important to Note:

Per Massillon City Ordinance, residences and businesses are responsible for snow and ice removal on the sidewalks adjoining their buildings on the public right of way.


  • Leasing for Business Occupancy; Restriction – No owner, operator or agent shall occupy, rent or lease, or offer rental or lease, any structure or any parts thereof which do not comply with the provisions of this chapter.
  • Owner – The owner of every building or structure or his authorized agent shall be responsible for maintaining in a clean, safe, and sanitary condition, the shared or common areas of the premises, including all yard areas, walks, driveways, and parking lots, including the public sidewalk area adjoining the building on the public right of way.  The owner, or his authorized agent, shall be responsible for snow and ice removal, rubbish removal, and other obvious activities relative to the maintenance of a safe and sanitary structure.
  • Occupant – The occupant of any building or structure shall be responsible for maintaining in a clean, safe and sanitary condition that part of the premises which he occupies and controls. (Ord. 122-1979.  Passed 9-4-79.)
Frequently Asked Questions:

Why can’t you plow my street now?

The City has a snow removal plan to clear our streets.  The main streets, especially historically hazardous areas and hills are the focus initially.  Secondary roadways are plowed and/or treated after primary streets are completed.  If plows were diverted every time there is a special request, the priority system that is in place would crumble and it would take much longer to get highly traveled roads clear, let alone, all the city streets.

The plow left some snow at the end of my driveway. Can you send someone to come out and plow it?

If clearing driveways were part of the snow removal plan and plows spent just 60 seconds per driveway, it would take several days to clean driveways alone. One thing residents and businesses can do to minimize the problem is to pile snow that has been shoveled from the driveway on the downstream side of the driveway. When the snowplow hits the pile, it will be moved on the grass or sidewalk, not back on the driveway.

Can you tell me exactly when my street will be plowed?

Under ideal circumstances, we can predict fairly accurately when we will have streets in various sections of the City plowed. However, as weather conditions change we must alter our snow and ice strategy in the midst of operations for drifting and other special problems.

Why don’t you use big trucks to plow out cul-de-sacs?

Large plows are not used because of their limited ability to maneuver. Smaller trucks are more maneuverable and therefore more capable to do snow removal in cul-de-sacs. Also, the varying sizes of cul-de-sacs present plowing problems ranging from difficult to impossible. The best equipment to plow cul-de-sacs is smaller one-ton trucks and below, however, the City presently has only two one-ton vehicles and nothing smaller. This maneuverability problem also transfers to some of our streets when residents park in the streets during a snow or ice event. A plow can easily cut a path on a straight surface with no barriers, but dodging parked cars creates its own set of plowing issues.

Why do you sometimes salt instead of plowing and vice-versa?

Different types of storms require the use of different snow-fighting techniques. The decision on whether to salt or plow rests upon the expected weather conditions and temperatures.

Why do I see snow plow trucks riding around when it’s not snowing?

Trucks may be checking the city for secondary cleaning from vehicles that were parked but have moved. Additionally, drivers may be going through training or retraining to sharpen their skills.

Priority 1 Roads Listing

Downtown Mains

Lincoln Way to the Viaduct

Cherry Rd – the Viaduct

Lake Ave – the Viaduct

Lincoln Way – 6th St NW to 6th St NE

Erie St – Walnut to Cherry Rd

Tremont – 5th St SW to 3rd St SE

1st St SE – NE – Penn Ave SE to Cherry Rd NE

Cherry Rd NW – Route 21 to 1st St NE

1st St SW – Northwest – Walnut Rd to the Recreation Center

Federal – Tommy Henrich to 6th St NE

Ledgewood – Hills and Dales to Bramblewood Tennyson

Tennyson – Ledgewood to City Limits

Northeast Inner

Cherry Rd. – Route 21 to 8th St NE

Amherst Rd NE – Cherry Rd to Lake Ave NE

1st St NE – Cherry Rd to City Limits

Lake Ave NE – Route 21 to Wales Rd NE

State Ave NE – 1st St NE to Wales Rd NE

8th St NE – Lincoln Way East to State St NE

11th St NE – Lincoln Way East to Lake Ave NE

6th St NE –Lincoln Way East to Cherry Rd NE

Northeast Outer

Lake Ave NE – Route 21 to Wales

1st St NE – Lake Ave. to City Limits

Wales Rd – Lincoln Way East to City Limits

Hills and Dales – Wales to City Limits

Burd Ave NE.– Wales to Amherst Rd

Amherst Rd NE – Lake to Taggart Ave NE

Hankins Rd NE – Wales to the City Limits

Amberwood Hill

27th St NE – Lincoln Way East to the City Limits

17th St NE – Lincoln Way East to Hankins Rd NE

Stoner Ave NE – Stoner to 27th St NE

Tanglewood NE – Stoner to 27th St NE

Colonial Parkway – Tanglewood to 19th NE

19th St NE – Lincoln Way East to Colonial Pkwy NE

16th St NE – Lincoln Way East to Sippo Blvd NE


6th St SW – Tremont to Lincoln Way West

Lincoln Way West – Lincoln Way Viaduct to Route 93

29th St NW – Lincoln Way west to Raynell

27th St NW – Lincoln Way North to City Limits

23rd St NW – Lincoln Way to Main St

17th St NW – Main Ave to Cherry Rd NW

3rd St NW – Cherry Rd to Orville Rd

Lake Ave NW – 1st St NE to 3rd St NW

6th St NW – Lincoln Way West to Oberlin Ave

Mayflower Village Hill

Route 21

Route 21 – North of Lake Ave to Navarre Road

Erie St – Forest to the Sewer Plant

Nave Road SE – Erie St to City limits

Warmington Rd – Route 21 West to the Tracks

Sterlite St SE – Navarre Rd to the end

Veterans Blvd SE – Nave Rd to the end of median

Southeast Side — North of the Railroad Tracks

Lincoln Way East – 3rd St SE to City Limits

Tremont Ave SE – 3rd St SE to Lincoln Way East

Hess Blvd – Lincoln Way East to Walnut Rd SE

27th St SE – Lincoln Way East to 27th

Oak Ave SE – 3rd St SE to Hess Blvd SE

3rd St SE – Lincoln Way East to Walnut Rd SE

Wellman Ave SE – 3rd St to 5th St SE

16th St SE – Off Lincoln Way East to End

20th St SE – Lincoln Way East to Harsh Ave SE

19th St SE – Tremont to WHS

Southeast Side — South of Railroad Tracks

Walnut Rd SE – Route 21 to Richville Dr SE

Richville Dr – Walnut to US 30

Erie St S – Wetmore to Massillon MarketPlace

Forest Ave SE – Erie St to Candell SE

16th St SE – Forest to the Tracks

13th St SE – Walnut to Forest Ave SE

3rd St SE – Tracks to Marion Ave SE

Hills off South Erie St – Rawson, Maple, Edwin, Dwight, Arch, Central Ct., Shriver and Pearl

Sewer Plant Hill


Walnut Rd SW – Route 21 to 17th St SW

17th St SW – Main Ave to Route 30

Finefrock Route 241 – Erie St to Community Park

Main Ave West – Lincoln Way West to City Limits

Tremont Ave SW – Viaduct to Sinclair SW

6th St SW – Tremont to Oberlin Rd SW

9th St SW – Main to Albrecht Ave SW

Duncan St SW – Walnut to Dead-end

Carlene Ave S.W. – 17th to Dead-end

Kelly St SW – Main to End