Records Office

Normal Hours of Operation and Contact Information

The Records Office is open Monday through Friday, excluding holidays. The normal business hours are 8:30AM to 4:30PM, however, at times these hours are subject to change. If you are planning on coming to our office, please call to verify our operating hours.

Records Office: 330-830-1739


The Records Office is staffed by 2 full-time Records Specialists that insure the integrity of the reporting process within the police department.

Penny Berg
Administrative Assistant
to the Chief



Michelle Davis
Records Specialist



The Records Office facilitates a wide variety of tasks dealing with internal and external customers and communications.

These tasks include

  • Maintaining and filing of officer generated reports
  • Interaction with insurance agencies
  • Processing Accident Reports
  • Processing Arrest Reports
  • Compliance with Records Retention Schedule
  • Personal Local Records Check

Answers to Frequently Asked Questions

  • Copies of Incident and Accident Reports are available online or in person during business hours at a cost of .5 cents a page. Normally reports are available 1 business days after occurrence.
  • Local Personal Records Checks are available during business hours at a cost of $2.00. We will need your name, social security number and date of birth, picture ID is preferable.
  • Request for reports can be mailed along with $2.00 and an additional $.05 per page, plus a self addressed, stamped envelope. Mail request to:

Records Department
Massillon Police Department
2 James Duncan Plaza, S.E., Suite 1
Massillon, Ohio 44646

Cash only. No personal checks will be accepted.

We will fax reports to Insurance Companies that have an account with our department, at a cost of .50 cents a fax and .5 cents a page.

The police department only fingerprints people upon court order.

If you are not satisfied with our service, please make your concerns known to the Support Lieutenant at 330-830-2597.

We are here to serve you!