I. Overview
By visiting the City of Massillon’s website (this “Website”), you agree to the terms, conditions, and practices described in this Privacy Policy. Your privacy is very important to the City of Massillon (the “City”). Except to the limited extent provided in this Privacy Policy, the City does not collect your personal information when you visit this Website unless you choose to make that information available to the City.
The City makes very minimal use of "cookies" (such as "session cookies") and other methods of tracking who visits this Website unless a visitor contacts the City through this Website. The City’s web servers may log IP addresses while serving up content. Such logs are referenced if suspicious activity is noticed and are periodically cleared.
When you send electronic mail ("email"), an electronic message, an electronic form, or any other communication through this Website, you also send the City your personal information (name, address, telephone number, email address, etc.). The City stores this information in order to respond to or process your request or otherwise resolve the subject matter of your submission. Emails, electronic messages, electronic forms, and all other communications sent through this Website may be subject to the disclosure requirements of the State of Ohio’s Public Records Act (see Section II. below) and/or other legal disclosure requirements.
The City created this Website as a public service to provide information about City services and officials. This Website is a public information resource that provides a high-level overview of the organization mission, structure, and operation of the City. This Website is a supplement to, and not a replacement for, information available at City offices. The City strives to present current and accurate information on this Website. However, the City makes no guarantee, warranty, representation, etc., regarding the accuracy or currency of information posted on this Website. In the event of a difference between the information on this Website and official information available at City offices, the official information shall prevail. The City reserves the right to determine what information shall and shall not be placed on this Website.
II. Public Records Notice
Pursuant to the State of Ohio’s Public Records Act, emails, electronic messages, electronic forms, and other communications sent through this Website may be considered public records. Therefore, any and all information you submit through this Website may be subject to disclosure to other parties pursuant to a public records request. The State of Ohio’s Public Records Act requires that all public records be retained for a designated period of time.
III. External Sites / Links
This Website contains hypertext and links to information and services located on websites maintained by other public agencies and by private organizations (“Third-Party Websites”). The hypertext and links are provided solely as a courtesy and convenience to you. The Third-Party Websites are not owned, operated, controlled, or regularly reviewed by the City. The City is not responsible for and exercises no control over the content contained on any Third-Party Website. The City does not sponsor, endorse, approve, confirm, etc., any content contained on any Third-Party Website.
Once you access a Third-Party Website, you are no longer on this Website, and you are subject to the privacy policy and the terms of usage for that particular Third-Party Website. The City is not responsible for and exercises no control over the privacy of any Third-Party Website. The City makes no guarantee, warranty, representation, etc., regarding the privacy of any Third-Party Website. When you proceed to a Third-Party Website, you do so at your own risk.
IV. Security
The City takes the integrity of its information systems very seriously. Therefore, the City has instituted security measures for all information systems under its control. These security measures are designed to identify attempts to tamper with this Website. Information collected through these security measures may be used in connection with a criminal prosecution or other legal proceedings.
The City makes no guarantee, warranty, representation, etc., that any email, electronic message, electronic form, or other communication sent through this Website is secure against loss or against compromise, interception, or unauthorized access by other parties. When you send an email, electronic message, electronic form, or other communication through this Website, you do so at your own risk.
V. Online Payments
The City accepts online credit card and e-check payments for a variety of services. If you make a payment and/or create an account, the City collects your payment and billing information for the purpose of processing a single transaction. Your payment and billing information is not stored or available for your future use and must be reentered for any future transaction. A third-party payment processor (“EZ Secure Pay”) will process your payment from your bank account. The processing of your payment is subject to the terms, conditions, privacy policies, etc. of EZ Secure Pay.
The City is not responsible for and exercises no control over EZ Secure Pay or its payment processing methods. The City makes no guarantee, warranty, representation, etc., regarding the security or performance of EZ Secure Pay or its payment processing methods. When you make an online payment to the City, you do so at your own risk