CASH IS NO LONGER ACCEPTED FOR SEWER BILL PAYMENTS. Checks & money orders are accepted.
Tel: 330-830-1704 | Fax: 330-833-2077
One James Duncan Plaza
Massillon, OH 44646
Monday – Friday 7:30am – 3:30pm
Sewer Billing is the billing and accounting office for all sewer accounts within the City Limits of Massillon. Billing is done on a quarterly basis (every three (3) months) and is billed in arrears. All sewer billing is done on a flat rate basis, due to the fact that the City does not provide water service and therefore does not have access to the flow records. Water service is provided by Aqua Ohio, a privately owned company, contact them at 877-987-2782. Approximately 12,800 accounts are billed for sewer in Massillon.
Billing is conducted the beginning of each quarter for the previous quarter every January, April, July and October.
Automatic Payment Plan
In response to many requests the City of Massillon Sewer Billing Department is now able to offer our customers the option of Automatic Payment Plan.
With the Automatic Payment Plan the amount billed for sewer collection can be deducted from your checking or savings account as it becomes due.
To obtain more information about this plan, and print out an automatic payment plan application.